Shipping & Returns

Shipping costs vary depending on weight and destination.  For lighter items (under 1.5kg) or those going to a UK address, shipping is calculated automatically upon checkout.  International customers are advised to contact us prior to purchasing heavy items for an accurate delivery quote.

 

DELIVERY TIMES

COVID-19:

UPDATE: While the UK postal service is functioning as normal, we are aware that many countries around the world have limited service due to Coronavirus.  Therefore currently the international delivery estimates below are likely to be underestimates.  We recommend checking the current state of your country's postal service before placing your order.  Also, as an additional reminder, if you would like a tracking number with your order please opt for an 'express' delivery service. If you have any concerns, please don't hesitate to contact us.

All items are dispatched within 48 hours (usually within 24 hours, except on weekends and during busy periods). 

Delivery times for most items are as follows:

UK - 1-3 working days

EUROPE

Express Delivery (3 - 7 working days)

Standard Delivery (5 - 10 working days, up to 20 working days for Spain, Italy, Greece and some Eastern European countries)

REST OF THE WORLD

Express Delivery (4 - 14 working days)

Standard Delivery (7 - 21 working days, up to 28 working days for Asia)

 

COMBINED SHIPPING

Customers should note that postage costs can be combined with any items purchased via our eBay store.  For combined postage, please contact us via eBay before placing your orders (postage costs cannot be combined if either order has already been dispatched).

RETURNS

Our returns policy is the same for items ordered through our website or eBay. Items may be returned within 14 days of receipt, but must be returned in their original condition.  To return an item, contact us via eBay (if you used eBay to make your purchase) or, alternatively, via this website's contact form.